To document a workplace incident, jot down a few lines as soon as you safely can, ideally the same day: when and where it happened, what was said or done, who was there, and what happened next. Short, dated notes build a paper trail you can walk HR or anyone else through, and you don't need to decide first whether anything was illegal. This guide is for people working in the United States.

Key points

  • Jot down a few lines the same day: when, where, what was said or done, and who was there.
  • Keep what you saw and heard separate from how you felt and what you think it means.
  • Before you go to HR, find the written complaint policy and keep a copy of anything you submit.
  • EEOC deadlines generally keep running during an internal complaint, so check them early.
Contents
  1. What to write down the same day
  2. A fictional example
  3. Checklist before you go to HR
  4. Common stumbling blocks
  5. Where to take it next
  6. Frequently asked questions

What to write down the same day

Keep one note per incident, in plain words:

  • When: the date and approximate time. Mark estimates as estimates.
  • Where: the room, video call, email thread, or chat.
  • What was said or done: the exact words if you remember them; otherwise, label it as a paraphrase.
  • Who was there: anyone who saw or heard it directly.
  • What happened next: your reply, anything you asked for, and the response.
  • Effect: what changed in your work, then, separately, how you felt.

Keep the date of the incident separate from the date you wrote the note. If you'd rather start on paper, the free incident log template uses the same prompts.

A fictional example

This example is fictional: “March 10, 2026, around 2:15 p.m., weekly project call on video. My supervisor said I would no longer present the client update and moved to the next item. I asked who would take it over; no one answered before the call ended. Two teammates were on the call. Written the same day at 7:40 p.m.; I'm not sure of the exact minute.” That tells a reader more than “My supervisor keeps sabotaging me,” and it leaves room for facts you don't know yet.

Checklist before you go to HR

  1. Day of the incident: write the note, and save related emails, texts, or chat messages with their dates, including your own replies.
  2. Within a few days: add anything you left out as a dated addition, and list who was present.
  3. Before you report: find your employer's anti-harassment or complaint policy on its website or in the employee handbook, or ask HR or any supervisor for a copy. Follow the reporting steps it describes.
  4. When you report: note the date, who you told, and how. Keep a copy of anything you submit in writing.
  5. After you report: keep adding dated entries for replies and for anything that changes at work.

Common stumbling blocks

  • Waiting for a complete file. An EEOC charge generally must be filed within 180 or 300 calendar days, depending on where you work, and an internal grievance generally doesn't extend that time. Federal employees and applicants for federal jobs generally have 45 days to contact an agency EEO counselor.
  • Editing originals. Keep messages as they are; make highlights or redactions on a copy.
  • Collecting too much. Keep what you're entitled to have. Don't log in to other people's accounts, and check your employer's confidentiality rules before sending work files to a personal account.
  • Recording without saying so. If you want to record a conversation, tell the other person first and check the rules that apply where you work, including your employer's policy.

Where to take it next

The EEOC handles harassment and discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, and transgender status), national origin, age (40 or older), disability, or genetic information, as well as retaliation for raising those concerns. Not every unfair or rude situation falls under those laws, so a factual account helps HR, the EEOC, a state or local agency, a union, or an employment lawyer tell you which rules may apply. If you're in immediate danger, contact emergency services first; your safety comes before any note.

Kirokune keeps your notes, recordings, photos, and imported chats in one private case on your iPhone, in time order. It helps you organize what happened; it does not decide what happened or give legal advice.

Frequently asked questions

Should I document everything before going to HR?
Write things down as they happen, but don't wait for a complete file. A few dated entries and copies of the related messages are enough to start. When you report, note who you spoke to and when, and keep a copy of anything you submit.
How soon should I write down a workplace incident?
As soon as you safely can, ideally the same day. Note when you wrote it separately from when it happened. If you remember more later, add a dated note instead of rewriting the original.
Do I need to know if it's illegal before I write it down?
No. Describe what happened and what you're unsure of. HR, the EEOC, a state or local agency, or an employment lawyer can tell you which rules may apply.

Sources

An open notebook arranged as a workplace incident timeline

Kirokune helps you keep a record. It does not diagnose, decide what happened, or give legal advice.